Why is my Kenmore washer not draining?

Kenmore is a store brand built by Whirlpool, LG, or Frigidaire depending on washer model. First step in fixing a Kenmore drain issue: identify the OEM by model number prefix.

Kenmore washer model prefixes:

  • 110.xx — Whirlpool-built (most common Kenmore washer)
  • 796.xx — LG-built (Kenmore Elite front-load)
  • 417.xx — Frigidaire-built

Common drain failures across all Kenmore OEMs:

  1. Drain pump impeller jammed or motor failed
  2. Drain hose kinked or clogged
  3. Lid lock (top-load) or door lock (front-load) failed
  4. Coin trap / drain filter clogged (front-load Kenmore Elite)
  5. OEM-specific issues

Identifying your Kenmore and OEM patterns

Find your Kenmore model number

Sticker inside the lid or on the front edge. Look for number like 110.45748800 or 796.41273810. First three digits = OEM.

Whirlpool-built Kenmore (110.xx)

Most common. Same failure patterns as Whirlpool: drain pump impeller jam, lid lock failure (Cabrio-platform top-load), drain hose kinks. See Whirlpool washer not draining guide for detailed flow.

LG-built Kenmore (796.xx) — Kenmore Elite

Premium Kenmore Elite front-load washers. Inherits LG’s OE error code and drain pump filter pattern. The drain pump filter is behind a bottom front access panel — cleaning resolves most calls. See LG washer not draining guide.

Frigidaire-built Kenmore (417.xx)

Less common. Frigidaire Affinity-platform washers. Drain pump replacement, drain hose, door lock. Frigidaire drain pump access from underneath.

How to fix a Kenmore washer not draining

  1. Find your model number. Sticker inside lid. First three digits (110 Whirlpool, 796 LG, 417 Frigidaire).
  2. Towel out standing water.
  3. Check drain hose for kinks. Universal step.
  4. Check coin trap / drain filter (front-load). Bottom front access panel.
  5. Check lid or door lock. Verify closes fully, no alarm.
  6. Apply OEM-specific troubleshooting. Use linked brand guide.
  7. Power cycle. Unplug 5 minutes.

When to call a Kenmore repair tech

Kenmore washer drain repair costs depend on OEM. Whirlpool-built (110): $200-330. LG-built Kenmore Elite (796): $230-380. Frigidaire-built (417): $200-330.

Perfect Appliance Repair Tampa identifies OEM during diagnostic. For broader Kenmore service, see Kenmore appliance repair Tampa.

Frequently asked questions

How do I find out who made my Kenmore washer?

Look at the model number sticker inside the lid or on the front edge. First three digits before the period identify OEM: 110 Whirlpool, 796 LG, 417 Frigidaire.

Where is the drain pump filter on a Kenmore Elite washer?

Kenmore Elite (796.xx, LG-built) front-load washers have a drain pump filter behind a small access panel at the bottom front. Pop the panel, twist filter counterclockwise, clean debris, reinstall. Clean every 3 months in Tampa.

How do I reset a Kenmore washer drain error?

Universal reset: unplug for 5 minutes, plug back in. Clears latched errors regardless of OEM. Then run drain/spin-only cycle to test.

Why is my Kenmore washer not draining or spinning?

Combined drain + spin failure: most often lid lock failure (Cabrio-platform Kenmore 110) or door lock failure (Kenmore Elite 796). The lock has to engage before spin; if failed, both stop. Sometimes drain filter clog on Elite models prevents drain completion which aborts spin.

How much does Kenmore washer drain repair cost in Tampa?

Depends on OEM. Whirlpool-built (110): $200-330 pump, $150-250 lid lock. LG-built Kenmore Elite (796): $230-380 pump, $200-330 door lock. Frigidaire-built (417): $200-330 pump. Perfect Appliance Repair Tampa identifies OEM and quotes the full price after diagnosis.

by

Anatoli Didenco is the owner and lead technician at Perfect Appliance Repair Tampa. With nearly two decades fixing kitchen and laundry appliances across the Tampa Bay area, he has serviced everything from Sub-Zero built-ins in South Tampa kitchens to high-mileage Whirlpool washers in Brandon and Riverview. Anatoli handles most diagnostic calls personally, gives straight-up advice on whether a repair is worth doing, and runs the business out of South Tampa. EPA 608 certified, fully licensed and insured in the State of Florida.

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